1. Introduction
These Terms & Conditions govern the use of the Gendhing website, ticketing system and participation in Roots & Resonance — Chapter #1.
By creating an account, purchasing a ticket or attending the event, you agree to comply with these terms.
2. Event Information
Event: Roots & Resonance — Chapter #1
Organizer: Gendhing
Date: 31 October 2026
Location: Danuwuh, Central Java, Indonesia
The event is an outdoor cultural and music experience taking place in a rural rice-field environment.
3. Ticket Types
The available ticket options are:
Field Pass — IDR 175,000 / USD 10
- Access to the concert in the rice fields
- Polo Pendem traditional snack
- Mineral water
- Coin purse merchandise
Sunset Experience — IDR 325,000 / USD 20
- All Field Pass inclusions
- Transportation between the accommodation and meeting point
Live with Local People — IDR 175,000 / USD 10
- Shared room
- Blanket
- Folding mattress
- Breakfast
4. Ticket Purchase
Customers must create an account or sign in before purchasing tickets.
Ticket availability is subject to the capacity and operational arrangements of the event.
A booking reference will be generated for a successful booking request.
5. Payment
Payment is currently made through bank transfer using the payment information provided on the official ticket/payment page.
IDR payment:
BCA — 143.093.7631
Alexander Andika Ramaprasadi B
USD payment:
BCA — 037.330.4465
Alexander Andika Ramaprasadi B
The prices shown in IDR and USD are fixed event prices and are not live currency conversions.
6. Payment Verification
Customers are required to upload payment proof after making a bank transfer.
A booking remains pending until the event administration team has verified the payment.
Submitting false, altered or misleading payment information may result in cancellation of the booking.
7. E-Tickets
After payment has been confirmed, an e-ticket may become available through the customer account.
The e-ticket may contain a QR code used for ticket verification and event check-in.
Guests should keep their e-ticket accessible when arriving at the event.
8. Ticket Validity
A ticket is valid only for the event, date and ticket package stated on the booking.
Tickets may not be duplicated, altered or intentionally misused.
The organizer may refuse admission where a ticket cannot be reasonably verified.
9. Check-in
Guests must present a valid e-ticket or other booking information requested by the event team during check-in.
QR codes may be scanned for verification.
Check-in status may be recorded in the event ticketing system.
10. Cancellation & Changes
Event schedules, performers, activities, transportation arrangements and other operational details may be adjusted when reasonably necessary.
Changes may occur due to weather, site conditions, safety considerations, operational requirements or circumstances beyond the organizer’s reasonable control.
11. Weather & Outdoor Conditions
The event takes place outdoors. Guests should understand that weather and natural site conditions may affect the experience.
Rain, wet ground, mud, uneven paths, heat or other environmental conditions may occur.
The organizer may adjust or temporarily pause activities when necessary for safety or operational reasons.
12. Natural Water Areas
Natural freshwater or spring areas may exist around the local environment.
Guests who wish to swim or bathe do so subject to local conditions, permissions and safety considerations.
Guests should follow instructions from the event team and local community.
Guests are strongly advised to bring a change of clothes, towel, sandals and a waterproof bag for personal belongings.
13. Local Community & Cultural Respect
Guests are expected to respect local residents, cultural traditions, agricultural areas, private property and the natural environment.
Photography and video recording should be conducted respectfully, especially when local residents are involved.
Guests should not enter restricted agricultural or private areas without permission.
14. Local Accommodation
The “Live with Local People” option is a shared accommodation experience and is subject to local availability.
Guests should understand that this is a community-based rural stay and may differ from commercial hotel accommodation.
Guests are expected to respect the host household and local community.
15. Transportation
Transportation included in the Sunset Experience applies to the transportation arrangement specified by the event organizer.
Guests are responsible for arriving at the designated meeting point at the required time.
Transportation outside the stated arrangement is the guest’s responsibility unless separately agreed.
16. Guest Responsibility
Guests are responsible for their own personal belongings, behaviour and safety during the event.
Guests should follow reasonable instructions from event staff and local representatives.
Parents or guardians remain responsible for children attending the event.
17. Prohibited Conduct
Guests must not:
- Damage event property or local property
- Enter restricted areas
- Disrupt performances or other guests
- Harass event staff, performers or local residents
- Ignore reasonable safety instructions
- Misuse or duplicate tickets
- Engage in unlawful activity
The organizer may take reasonable action when conduct creates a safety, security or operational concern.
18. Lost or Damaged Belongings
Guests are responsible for their own belongings.
The organizer cannot guarantee the recovery of lost, damaged or unattended personal property.
Guests should use waterproof protection for electronic devices and valuables when participating in outdoor or freshwater activities.
19. Photography & Media
Event photography and video recording may take place during the experience for documentation and promotional purposes.
Guests who do not wish to appear in promotional materials should communicate their preference to the event team where practical.
20. Website Use
Users must not attempt to interfere with the operation, security or integrity of the website or ticketing system.
Users must provide accurate information when creating accounts and making bookings.
21. Privacy
Personal information is handled in accordance with the Gendhing Privacy Policy.
Please review the Privacy Policy for information about data collection, use, storage and protection.
22. Changes to These Terms
These Terms & Conditions may be updated when necessary to reflect changes to the event, ticketing system, website or operational requirements.
The latest version will be published on this page with an updated date.
23. Contact
For questions about these Terms & Conditions, bookings or event arrangements, please contact the Gendhing event team through the official contact channel available on the website.