Frequently Asked Questions

Roots & Resonance is an intimate world-music and cultural experience presented by Gendhing. Chapter #1 brings handpan and cello into a unique landscape surrounded by rice fields, traditional Javanese arts, local flavours and community life.

The event takes place in Danuwuh, Central Java, Indonesia, in a rice-field setting surrounded by the local landscape and community environment.

Roots & Resonance — Chapter #1 is scheduled for 31 October 2026.

The cultural experience begins in the afternoon and continues through sunset and into the evening. Please check the latest program schedule on the event website before travelling.

Roots & Resonance — Chapter #1 is organized by Gendhing.

Field Pass — IDR 175,000 / USD 10

Includes access to the concert in the rice fields, Polo Pendem traditional snacks, mineral water and a coin purse merchandise item.

Sunset Experience — IDR 325,000 / USD 20

Includes everything in the Field Pass plus transportation between the accommodation and the meeting point.

Yes. The event uses fixed ticket prices in Indonesian Rupiah and USD as displayed on the official ticket page. The USD amount is not a live exchange-rate conversion.

The ticket includes Polo Pendem traditional snacks and mineral water. Other food or local culinary experiences may be available separately during the event.

No. Accommodation is not included in the Field Pass or Sunset Experience ticket. An optional local-community accommodation add-on is available separately.

Yes. You can purchase the Field Pass or Sunset Experience without the local accommodation add-on.

LIVE WITH LOCAL PEOPLE — IDR 175,000 / USD 10

This optional add-on provides an authentic stay with the local community and an opportunity to experience local hospitality and everyday village life.

It includes a shared room, blanket, folding mattress and breakfast.

The accommodation is a shared-room experience with the local community.

The stay includes a shared room, blanket, folding mattress and breakfast.

Requests can be communicated to the event team, but room allocation depends on local accommodation availability.

Payment is currently made by bank transfer to the official payment accounts provided on the ticket/payment page.

BCA
Account: 143.093.7631
Account Name: Alexander Andika Ramaprasadi B

BCA
Account: 037.330.4465
Account Name: Alexander Andika Ramaprasadi B

Yes. After making the bank transfer, please upload your payment proof through your booking/payment page so the event team can verify your payment.

Your booking remains pending until the payment has been reviewed and confirmed by the event team. Once approved, your ticket status will be updated.

Yes. Guests are required to create an account or sign in before purchasing. This allows your booking, payment information and e-ticket to be securely connected to your account.

After your booking has been confirmed, you can access your e-ticket through your account dashboard under “My Tickets”.

Yes. Your e-ticket can be opened and printed from your account dashboard.

Yes. A QR code is provided with the e-ticket and can be used for event verification and check-in.

Ticket transfers are subject to approval by the event organizer. Please contact the Gendhing team before attempting to transfer a ticket.

Present your e-ticket or QR code at the designated check-in point. The event team will scan and verify your ticket.

Yes. You can display your e-ticket and QR code directly from your mobile phone.

Please contact the event team at the check-in area. Your booking may be verified using your booking information.

Check-in is normally performed by the ticket holder. Any special arrangement should be confirmed with the event team in advance.

We recommend bringing comfortable outdoor clothing, sandals or suitable footwear, a towel, personal belongings, a phone, your e-ticket and a waterproof bag for valuables.

Yes, we strongly recommend bringing a change of clothes.

Natural spring and freshwater areas may be available around the rice-field environment, and guests may have opportunities for swimming or bathing depending on local conditions and the event arrangement.

Natural freshwater areas may be available around the location. Access and activities depend on local conditions, safety considerations and event arrangements. Please follow instructions from the local community and event team.

Facilities may be limited in the rural setting. Guests who intend to enjoy freshwater activities should prepare accordingly and bring suitable personal items.

Transportation between the accommodation and the meeting point is included in the Sunset Experience package.

No. The Field Pass does not include accommodation or transportation.

Guests travelling from outside the area are responsible for arranging their journey to the designated meeting point unless a specific transportation arrangement has been confirmed with the event team.

Yes. The main experience takes place outdoors in a rice-field environment.

Because this is an outdoor experience, the program may be adjusted depending on weather and site conditions. The event team will provide operational information if significant changes are necessary.

Wear comfortable clothing suitable for an outdoor rural environment. Comfortable footwear is recommended, and guests should be prepared for grass, soil, uneven paths and changing weather conditions.

Children may attend subject to the event environment and supervision by their accompanying adult. Parents or guardians remain responsible for children throughout the experience.

Yes. The event takes place in a rural rice-field environment, so guests should expect natural surfaces, grass, soil and potentially uneven paths.

Only enter natural water areas when permitted and follow instructions from local residents and the event team. Guests should take personal responsibility for appropriate behaviour around water.

Please respect local residents, traditions, religious and cultural practices, private property, agricultural areas and the natural environment. Photography should be respectful, particularly when photographing local people.

Please contact the Gendhing event team through the official contact channel shown on the website. When contacting the team about a booking, include your booking reference whenever possible.

Please provide your booking reference, registered email address, payment date, payment amount and payment proof so the team can identify your transaction efficiently.

Use the account login and password recovery options available on the website. If you still cannot access your account, contact the event team for assistance.